Nov 12, 2019 9:47:00 AM
Competition in the pharmacy industry is intense, possibly more intense than ever before. If a customer doesn’t like the service they received at your pharmacy, there’s nothing to stop them from filling their prescription at the pharmacy down the street. Of course, that’s after bashing the pharmacy with a one-star online review that’s out there for all of the internet (read: potential customers) to see.
Topics: Customer Experience & Delight, customer care
Oct 30, 2019 10:17:00 AM
Topics: Pharmacy Marketing, Pharmacy Trends, customer care, Pharmacy Leaders
Oct 24, 2019 10:31:53 AM
American Pharmacists Month is a time to recognize pharmacists’ contributions to health care and all they can do for their communities. At FLAVORx, we couldn’t think of a better way to celebrate than to spotlight a few pharmacy professionals who go above and beyond for their patients. Throughout the month we’ll take a look at a day in the life of a few health care heroes and learn more about the diverse experiences of the hard-working people in the pharmacy industry.
Topics: customer care
Aug 7, 2019 10:11:00 AM
Forming an emotional connection with customers could be a pharmacy’s secret weapon. In speaking with six pharmacists and technicians, one trend is clear: empathy is the key to becoming an extraordinary pharmacy professional.
Topics: Customer Experience & Delight, customer care
May 23, 2019 9:15:00 AM
Every parent knows the headache of getting a sick kid to take their bad-tasting medication.
Topics: flavorx, customer care
