Posted by FLAVORx Inc.
Apr 24, 2025 12:35:54 PM
Topics: Customer Experience & Delight
Posted by Caitlin Taylor
Jan 14, 2025 9:29:36 AM
So your pharmacy offers FLAVORx? Awesome! Providing a service that helps kids take their medicine is a huge deal for families. Once you have your new FLAVORx system up and running, the next step is making sure your community knows that your pharmacy flavors medicine. Having FLAVORx available won't do you or your patients any good if they don't know it's an option! Fortunately, raising awareness about your flavoring service is easy as can be.
Topics: Customer Experience & Delight
Posted by Caitlin Taylor
Sep 8, 2021 8:32:00 AM
Ladue Pharmacy serves as a one-stop shop where the people of St Louis, MO can go to for all of their pharmacy needs, uncommon gifts, and an all-around great experience. The pharmacy has been in business for 22 years under the current ownership and is made up of 30 employees ranging from pharmacists to store merchandisers.
In addition to important pharmacy services like compounding, med sync, local delivery, medication packaging, immunizations, and one-on-one consultations, they also have extensive gift, toy, and cosmetic departments that are always fully stocked with up-to-date goodies.
Pharmacy owner Rick Williams and his team took some time to share the personal touches that make their pharmacy so special. "We think of entering our store as an experience, as soon as you walk in someone will greet you and lead you where you need to go." He added, "We also make our pharmacists available to each of our patients. Any questions or concerns they have, a pharmacist is there to talk to them."
Topics: Customer Experience & Delight, Pharmacy Leaders
Posted by Caitlin Taylor
Nov 12, 2019 9:47:00 AM
Competition in the pharmacy industry is intense, possibly more intense than ever before. If a customer doesn’t like the service they received at your pharmacy, there’s nothing to stop them from filling their prescription at the pharmacy down the street. Of course, that’s after bashing the pharmacy with a one-star online review that’s out there for all of the internet (read: potential customers) to see.
Topics: Customer Experience & Delight, customer care
Posted by Caitlin Taylor
Oct 22, 2019 9:46:11 AM
American Pharmacists Month is a time to recognize pharmacists’ contributions to health care and all they can do for their communities. At FLAVORx, we couldn’t think of a better way to celebrate than to spotlight a few pharmacy professionals who go above and beyond for their patients. Throughout the month we’ll take a look at a day in the life of a few healthcare heroes and learn more about the diverse experiences of the hard-working people in the pharmacy industry.
Topics: Customer Experience & Delight, Pharmacy Leaders