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FLAVORx Blog

5 Reasons to Love the FLAVORx Auto

Posted by Caitlin Taylor

Jan 29, 2026 4:09:16 PM

In the constantly growing array of available pharmacy automation technology, the FLAVORx Auto is in a league of its own. With the Auto behind the pharmacy counter, filling liquid prescriptions with a custom flavor becomes an effortless part of pharmacy workflow. The Auto combines the time saving technology of Fillmaster with the customer service impact of FLAVORx into a tool that makes offering a service that families love as simple as can be. From the health benefits for patients to the workflow improvements for pharmacy staff, there is so much to love about this one-of-a-kind machine!

 
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Topics: Customer Experience & Delight, Pharmacy Leaders

 
 

"The Difference was Unbelievable": One Mom's Experience With FLAVORx

Posted by FLAVORx Inc.

Apr 24, 2025 12:35:54 PM

After Chasity's daughter had her tonsils removed, Chasity was expecting a major struggle at medicine-time. When her local pharmacy introduced her to FLAVORx, the difference was night and day. Read her story here:
 
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Topics: Customer Experience & Delight

 
 

Raise Your Pharmacy's Flavor Awareness During Cold and Flu Season

Posted by Caitlin Taylor

Jan 14, 2025 9:29:36 AM

So your pharmacy offers FLAVORx? Awesome! Providing a service that helps kids take their medicine is a huge deal for families. Once you have your new FLAVORx system up and running, the next step is making sure your community knows that your pharmacy flavors medicine. Having FLAVORx available won't do you or your patients any good if they don't know it's an option! Fortunately, raising awareness about your flavoring service is easy as can be. 

 
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Topics: Customer Experience & Delight

 
 

Providing an Exceptional Customer Experience with Ladue Pharmacy

Posted by Caitlin Taylor

Sep 8, 2021 8:32:00 AM

Ladue Pharmacy serves as a one-stop shop where the people of St Louis, MO can go to for all of their pharmacy needs, uncommon gifts, and an all-around great experience. The pharmacy has been in business for 22 years under the current ownership and is made up of 30 employees ranging from pharmacists to store merchandisers. 

 

In addition to important pharmacy services like compounding, med sync, local delivery, medication packaging, immunizations, and one-on-one consultations, they also have extensive gift, toy, and cosmetic departments that are always fully stocked with up-to-date goodies. 

 

Pharmacy owner Rick Williams and his team took some time to share the personal touches that make their pharmacy so special. "We think of entering our store as an experience, as soon as you walk in someone will greet you and lead you where you need to go." He added, "We also make our pharmacists available to each of our patients. Any questions or concerns they have, a pharmacist is there to talk to them."

 
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Topics: Customer Experience & Delight, Pharmacy Leaders

 
 

A Group of Pharmacies with the Fillmaster Auto dispensed 40% more Liquid Prescriptions over the last two years

Posted by Caitlin Taylor

Nov 12, 2019 9:47:00 AM


 

Competition in the pharmacy industry is intense, possibly more intense than ever before. If a customer doesn’t like the service they received at your pharmacy, there’s nothing to stop them from filling their prescription at the pharmacy down the street. Of course, that’s after bashing the pharmacy with a one-star online review that’s out there for all of the internet (read: potential customers) to see.

 
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Topics: Customer Experience & Delight, customer care

 
 
 

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