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Three Pharmacy Professionals Share Their Favorite FLAVORx Customer Stories

Posted by Brandon Chiat

Feb 4, 2019 12:40:33 PM

What is the impact of FLAVORx on people's lives? We talked to three pharmacy professionals with a combined 45 years of experience in retail pharmacy, who realized when people choose the taste of their medicine, it makes a solid difference for everyone involved. Here are their favorite stories from FLAVORx customers.

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Topics: flavorx, customer care, Customer Experience & Delight, Adherence, Compliance, and Health


A Taste for Success: How Questioning the Norm Helped Stu Amos, CEO of FLAVORx, Achieve Something Great

Posted by Caitlin Taylor

Jan 29, 2019 1:43:27 PM

On Free Thinkers Day, we celebrate those who have gone against the norm and questioned the status quo to achieve something great. In the world of pharmacy, Stu Amos, president and CEO of Flavorx, Fillmaster Systems and FillPure, is one such pioneer.


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Topics: news, flavorx


How One Pharmacy Acquires Pediatric Patients at the Doctor’s Office

Posted by Brandon Chiat

Jan 24, 2019 10:58:15 AM

 The Medicine Shoppe, an independent pharmacy based in San Benito, Texas, enjoys strong working relationships with local pediatricians.

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Why Ruth Del Rio Loves Being A Pharmacy Technician

Posted by Brandon Chiat

Jan 17, 2019 11:00:00 AM

Ruth Del Rio, a Pharmacy Technician, has spent the last four years working at one of the largest and most successful pharmacy chains in the country. Ruth Del Rio believes technicians are the backbone of any successful retail pharmacy.

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Topics: customer care, Customer Experience & Delight


6 Skills Every Successful Pharmacy Technician Must Master

Posted by Brandon Chiat

Jan 15, 2019 12:50:18 PM

Throughout her four years as a pharmacy technician, Ruth Del Rio learned why she and her fellow techs are the “unsung heroes” of a retail pharmacy.


“Technicians manage the entire process of filing a prescription up until the final check from the pharmacist,” said Ms. Del Rio. “The entire pharmacy would crumble without a strong team of capable technicians.”


Though she is relatively new to the world of retail pharmacy, Ms. Del Rio thrived in the high-pressure environment. Del Rio developed essential skills that she claims separate strong technicians from weak ones.


“I’ve worked at multiple stores, and I’ve seen how an unskilled technician can hurt the pharmacy, and worse, the customer,” said Ms. Del Rio.


Here are the six skills which led to Ms. Del Rio’s success:

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Topics: customer care, Customer Experience & Delight


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