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A Group of Pharmacies with the Fillmaster Auto dispensed 40% more Liquid Prescriptions over the last two years

Posted by Caitlin Taylor

Nov 12, 2019 9:47:00 AM


Competition in the pharmacy industry is intense, possibly more intense than ever before. If a customer doesn’t like the service they received at your pharmacy, there’s nothing to stop them from filling their prescription at the pharmacy down the street. Of course, that’s after bashing the pharmacy with a one-star online review that’s out there for all of the internet (read: potential customers) to see.

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Topics: Customer Experience & Delight, customer care


A Brother Pharmacy-Duo - A Day in the Life of Parker's Pharmacy

Posted by FLAVORx Inc.

Oct 30, 2019 10:17:00 AM

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Topics: Pharmacy Marketing, Pharmacy Trends, customer care, Pharmacy Leaders


A Day in the Life of an Independent Pharmacy Technician – Ashley Pasquith

Posted by Caitlin Taylor

Oct 24, 2019 10:31:53 AM


American Pharmacists Month is a time to recognize pharmacists’ contributions to health care and all they can do for their communities. At FLAVORx, we couldn’t think of a better way to celebrate than to spotlight a few pharmacy professionals who go above and beyond for their patients. Throughout the month we’ll take a look at a day in the life of a few health care heroes and learn more about the diverse experiences of the hard-working people in the pharmacy industry.

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Topics: customer care


Patient Over Profit: How to Deliver Excellent Customer Care According to 6 Pharmacy Professionals

Posted by FLAVORx Inc.

Aug 7, 2019 10:11:00 AM

Forming an emotional connection with customers could be a pharmacy’s secret weapon. In speaking with six pharmacists and technicians, one trend is clear: empathy is the key to becoming an extraordinary pharmacy professional.

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Topics: Customer Experience & Delight, customer care


Pharmacies Help Sick Kids Take Their Medicine with FLAVORx

Posted by Brandon Chiat

May 23, 2019 9:15:00 AM

Every parent knows the headache of getting a sick kid to take their bad-tasting medication.

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Topics: flavorx, customer care


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