--- title: FLAVORx Blog | customer care description: customer care | Hear from different FLAVORx publishers to learn how to attract, engage and delight customers within your pharmacy --- [![FLAVORx Pharmacies](http://www.flavorx.com/wp-content/uploads/2016/12/logo_flavorx_whiteorange.png "FLAVORx Pharmacies")](http://www.flavorx.com/) - [Home](http://www.flavorx.com/) - [About FLAVORx](https://www.flavorx.com/about-us/) - [Products](https://www.flavorx.com/services-products/) - [Fillmaster Auto](http://www.flavorx.com/fillmaster-auto/) - [Fillmaster Pro](http://www.flavorx.com/fillmaster-pro/) - [Fillmaster Digital](http://www.flavorx.com/fillmaster-digital/) - [FLAVORx Pediatric System](http://www.flavorx.com/flavorx-pediatric-system/) - [For Pharmacies](https://www.flavorx.com/for-pharmacies) - News - [Blog](https://blog.flavorx.com/blog) - [Press Releases](https://blog.flavorx.com/blog/topic/press-releases) - [Contact](http://www.flavorx.com/contact-us/) # FLAVORx Blog ## [A Group of Pharmacies with the Fillmaster Auto dispensed 40% more Liquid Prescriptions over the last two years](https://blog.flavorx.com/blog/pharmacies-with-the-fillmaster-auto-have-dispensed-40-more-liquid-prescriptions-over-the-last-two-years) Posted by [Caitlin Taylor](https://blog.flavorx.com/blog/author/caitlin-taylor) Nov 12, 2019, 9:47:00 AM - [Tweet](https://twitter.com/share) [![](https://blog.flavorx.com/hubfs/TheAutoDifference_2.gif)](https://blog.flavorx.com/blog/pharmacies-with-the-fillmaster-auto-have-dispensed-40-more-liquid-prescriptions-over-the-last-two-years)   Competition in the pharmacy industry is intense, possibly more intense than ever before. If a customer doesn’t like the service they received at your pharmacy, there’s nothing to stop them from filling their prescription at the pharmacy down the street. Of course, that’s after bashing the pharmacy with a one-star online review that’s out there for all of the internet (read: potential customers) to see.   [Read More](https://blog.flavorx.com/blog/pharmacies-with-the-fillmaster-auto-have-dispensed-40-more-liquid-prescriptions-over-the-last-two-years)   0 Comments [Click here to read/write comments](https://blog.flavorx.com/blog/pharmacies-with-the-fillmaster-auto-have-dispensed-40-more-liquid-prescriptions-over-the-last-two-years#comments) Topics: [Customer Experience & Delight](https://blog.flavorx.com/blog/topic/customer-experience-delight), [customer care](https://blog.flavorx.com/blog/topic/customer-care)     ## [A Brother Pharmacy-Duo - A Day in the Life of Parker's Pharmacy](https://blog.flavorx.com/blog/a-brother-pharmacy-duo-a-day-in-the-life-of-parkers-pharmacy) Posted by [FLAVORx Inc.](https://blog.flavorx.com/blog/author/flavorx-inc) Oct 30, 2019, 10:17:00 AM - [Tweet](https://twitter.com/share) [![](https://blog.flavorx.com/hubfs/parkers_Main.png)](https://blog.flavorx.com/blog/a-brother-pharmacy-duo-a-day-in-the-life-of-parkers-pharmacy)   [Read More](https://blog.flavorx.com/blog/a-brother-pharmacy-duo-a-day-in-the-life-of-parkers-pharmacy)   1 Comments [Click here to read/write comments](https://blog.flavorx.com/blog/a-brother-pharmacy-duo-a-day-in-the-life-of-parkers-pharmacy#comments) Topics: [Pharmacy Marketing](https://blog.flavorx.com/blog/topic/pharmacy-marketing), [Pharmacy Trends](https://blog.flavorx.com/blog/topic/pharmacy-trends), [customer care](https://blog.flavorx.com/blog/topic/customer-care), [Pharmacy Leaders](https://blog.flavorx.com/blog/topic/pharmacy-leaders)     ## [A Day in the Life of an Independent Pharmacy Technician – Ashley Pasquith](https://blog.flavorx.com/blog/a-day-in-the-life-of-an-independent-pharmacy-tech-ashley-pasquith) Posted by [Caitlin Taylor](https://blog.flavorx.com/blog/author/caitlin-taylor) Oct 24, 2019, 10:31:53 AM - [Tweet](https://twitter.com/share) [![](https://blog.flavorx.com/hubfs/Ashley-Pas.png)](https://blog.flavorx.com/blog/a-day-in-the-life-of-an-independent-pharmacy-tech-ashley-pasquith)   American Pharmacists Month is a time to recognize pharmacists’ contributions to health care and all they can do for their communities. At FLAVORx, we couldn’t think of a better way to celebrate than to spotlight a few pharmacy professionals who go above and beyond for their patients. Throughout the month we’ll take a look at a day in the life of a few health care heroes and learn more about the diverse experiences of the hard-working people in the pharmacy industry.   [Read More](https://blog.flavorx.com/blog/a-day-in-the-life-of-an-independent-pharmacy-tech-ashley-pasquith)   0 Comments [Click here to read/write comments](https://blog.flavorx.com/blog/a-day-in-the-life-of-an-independent-pharmacy-tech-ashley-pasquith#comments) Topics: [customer care](https://blog.flavorx.com/blog/topic/customer-care)     ## [Patient Over Profit: How to Deliver Excellent Customer Care According to 6 Pharmacy Professionals](https://blog.flavorx.com/blog/how-to-deliver-excellent-customer-care-according-to-8-pharmacy-professionals) Posted by [FLAVORx Inc.](https://blog.flavorx.com/blog/author/flavorx-inc) Aug 7, 2019, 10:11:00 AM - [Tweet](https://twitter.com/share) [![](https://blog.flavorx.com/hubfs/prioritizw.png)](https://blog.flavorx.com/blog/how-to-deliver-excellent-customer-care-according-to-8-pharmacy-professionals) Forming an emotional connection with customers could be a pharmacy’s secret weapon. In speaking with six pharmacists and technicians, one trend is clear: [empathy is the key to becoming an extraordinary pharmacy professional.](https://blog.flavorx.com/blog/empathy-is-the-key-to-becoming-an-extraordinary-pharmacy-professional)   [Read More](https://blog.flavorx.com/blog/how-to-deliver-excellent-customer-care-according-to-8-pharmacy-professionals)   0 Comments [Click here to read/write comments](https://blog.flavorx.com/blog/how-to-deliver-excellent-customer-care-according-to-8-pharmacy-professionals#comments) Topics: [Customer Experience & Delight](https://blog.flavorx.com/blog/topic/customer-experience-delight), [customer care](https://blog.flavorx.com/blog/topic/customer-care)     ## [Pharmacies Help Sick Kids Take Their Medicine with FLAVORx](https://blog.flavorx.com/blog/pharmacies-help-sick-kids-take-their-medicine-with-flavorx) Posted by [Brandon Chiat](https://blog.flavorx.com/blog/author/brandon-chiat) May 23, 2019, 9:15:00 AM - [Tweet](https://twitter.com/share) [![](https://blog.flavorx.com/hubfs/FX_Blog_Kids.png)](https://blog.flavorx.com/blog/pharmacies-help-sick-kids-take-their-medicine-with-flavorx) ``` ``` Every parent knows the headache of getting a sick kid to take their bad-tasting medication.   [Read More](https://blog.flavorx.com/blog/pharmacies-help-sick-kids-take-their-medicine-with-flavorx)   0 Comments [Click here to read/write comments](https://blog.flavorx.com/blog/pharmacies-help-sick-kids-take-their-medicine-with-flavorx#comments) Topics: [flavorx](https://blog.flavorx.com/blog/topic/flavorx), [customer care](https://blog.flavorx.com/blog/topic/customer-care)       [All posts](https://blog.flavorx.com/blog/all) [Next](https://blog.flavorx.com/blog/topic/customer-care/page/2) --- ### Follow Me ### Subscribe to Email Updates [![Learn more about FLAVORx for Pets](https://no-cache.hubspot.com/cta/default/315725/5f4c0c16-c255-4c7d-8690-289b9d4e94be.png)](https://cta-redirect.hubspot.com/cta/redirect/315725/5f4c0c16-c255-4c7d-8690-289b9d4e94be) ### Recent Posts [![Product Catalog](https://no-cache.hubspot.com/cta/default/315725/f3a1d38e-db10-4129-9f07-9134680d3026.png)](https://cta-redirect.hubspot.com/cta/redirect/315725/f3a1d38e-db10-4129-9f07-9134680d3026) ### Posts by Topic - [Adherence, Compliance, and Health (66)](https://blog.flavorx.com/blog/topic/adherence-compliance-and-health) - [Customer Experience & Delight (42)](https://blog.flavorx.com/blog/topic/customer-experience-delight) - [Press Releases (27)](https://blog.flavorx.com/blog/topic/press-releases) - [Pharmacy Marketing (26)](https://blog.flavorx.com/blog/topic/pharmacy-marketing) - [Pharmacy Leaders (23)](https://blog.flavorx.com/blog/topic/pharmacy-leaders) - [customer care (18)](https://blog.flavorx.com/blog/topic/customer-care) - [Pharmacy Trends (15)](https://blog.flavorx.com/blog/topic/pharmacy-trends) - [Millennials and Millennial Moms (13)](https://blog.flavorx.com/blog/topic/millennials-and-millennial-moms) - [Pets and Pet Health (13)](https://blog.flavorx.com/blog/topic/pets-and-pet-health) - [flavorx (11)](https://blog.flavorx.com/blog/topic/flavorx) - [Hispanics & Latina Moms (4)](https://blog.flavorx.com/blog/topic/hispanics-latina-moms) - [FLAVORx Kids (2)](https://blog.flavorx.com/blog/topic/flavorx-kids) - [news (2)](https://blog.flavorx.com/blog/topic/news) - [Testimonials (1)](https://blog.flavorx.com/blog/topic/testimonials) see all # Looking for a Recipe? ## [**VISIT OUR ONLINE FORMULARY**](http://flavorfast.com/fxf/) - [About](http://www.flavorx.com/about/) - [Careers](http://www.flavorx.com/careers/) - [Find FLAVORx](http://www.flavorx.com/find-flavorx/) - [Meet Fred](http://www.flavorx.com/flavorbot/) - [Contact Us](http://www.flavorx.com/contact/) Copyright © 2015 FLAVORx Inc. 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