Every parent knows the headache of getting a sick kid to take their bad-tasting medication.
Posted by Brandon Chiat
May 23, 2019 9:15:00 AM
Topics: flavorx, customer care
Posted by Brandon Chiat
May 9, 2019 2:00:00 PM
Strong relationships between physicians and pharmacies ensure customers get the best quality care at the most cost-effective price.
Networking with doctors is smart business for Thomas Garza, head pharmacist at The Medicine Shoppe, a San Benito, Texas-based pharmacy.“Our pediatrician colleagues work well with us because they know we work well with their patients,” said Thomas Garza. “When patients have issues, concerns, or questions about their medication, the doctors know our staff gives their full attention to the sick child and their parents.”
Here are three ways Thomas Garza and The Medicine Shoppe win patient referrals from local physicians.
Topics: Adherence, Compliance, and Health, customer care
Topics: FLAVORx Kids
Posted by Brandon Chiat
Apr 23, 2019 12:45:13 PM
Topics: customer care
Posted by Brandon Chiat
Apr 18, 2019 9:35:51 AM
The skyrocketing out-of-pocket costs for medication places a stiff financial burden on consumers. Not surprisingly, high deductibles and exorbitant costs have given rise to the trend of “pharmacy hopping,” in which one consumer fills their prescriptions at multiple pharmacies. How can retail pharmacies earn customer loyalty? According to a study conducted by Change Healthcare, the key is to appeal to a patient's emotions.
Topics: Adherence, Compliance, and Health, Customer Experience & Delight, customer care