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FLAVORx Blog

A Taste for Success: How Questioning the Norm Helped Stu Amos, CEO of FLAVORx, Achieve Something Great

Posted by Caitlin Taylor

Jan 29, 2019 1:43:27 PM



On Free Thinkers Day, we celebrate those who have gone against the norm and questioned the status quo to achieve something great. In the world of pharmacy, Stu Amos, president and CEO of Flavorx, Fillmaster Systems and FillPure, is one such pioneer.

 

 
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Topics: news, flavorx

 
 

5 Medications Your Pharmacy Hasn’t Thought to Flavor

Posted by Brandon Chiat

Nov 28, 2018 3:52:49 PM

In her 22-year career as a pharmacy technician, Stephanie Saxon has helped patients of all ages and with nearly every symptom take their medicine as prescribed by flavoring it with FLAVORx.

 
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Topics: Adherence, Compliance, and Health, flavorx, customer care

 
 

Going the Extra Mile with FLAVORx

Posted by Brandon Chiat

Nov 19, 2018 3:49:13 PM

Thomas Garza and his team at The Medicine Shoppe in San Benito, Texas have done an amazing job of utilizing the FLAVORx service. We recently interviewed Mr. Garza to discover just what it is about FLAVORx that resonates so well with customers and why they excel with the program.

 

“Flavored medicine is important to our patients,” said Thomas, who is the head pharmacist at The Medicine Shoppe of San Benito. “FLAVORx is a good way to let our patients know that we’ll go the extra mile for them.”

 
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Topics: Customer Experience & Delight, flavorx, customer care

 
 

5 Ways Pharmacies Earn Customer Loyalty With FLAVORx

Posted by Brandon Chiat

Aug 7, 2018 8:05:00 AM

Letting children choose the taste of their medicine is an untapped marketing strategy for retail pharmacies. Not only does flavor selection resonate powerfully with customers, but it can also improve word-of-mouth referrals from delighted moms and dads. A successful flavoring strategy has less to do with additional fees and everything to do with keeping patients happy. Here are five ways offering FLAVORx in your pharmacy earns long-lasting customer loyalty 

 
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Topics: Adherence, Compliance, and Health, Customer Experience & Delight, Pharmacy Marketing, Millennials and Millennial Moms, flavorx, customer care

 
 

4 Ways To Get Your Pharmacy Staff Onboard With FLAVORx

Posted by Brandon Chiat

Jul 30, 2018 4:11:00 PM

FLAVORx can fuel retail pharmacy growth. By customizing the taste of pediatric medications, pharmacies demonstrate genuine customer care, create memorable in-store experiences and gain an edge on the competition. But to enjoy the advantages of offering this valuable service, your pharmacy staff must believe in the program and actively promote it to customers.Getting the most out of FLAVORx begins with getting buy-in from your pharmacy staff. Pharmacists will never give children the option to choose the taste of their medicine unless leadership first discusses the benefits to consumers and train the pharmacy staff to deliver the service confidently. Encourage your staff to view custom-flavored medicine as a tool to deliver better care to patients, not just a way for the pharmacy to make more money. Pharmacists need to understand that if kids struggle to take their medicine, they will likely fail to comply with their prescriptions and parent will get increasingly stressed out. In that way, flavoring is beneficial to parents and children alike.Here are four ways pharmacy leaders can communicate the value of FLAVORx to their pharmacists:

 

 
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Topics: Adherence, Compliance, and Health, Customer Experience & Delight, Pharmacy Marketing, flavorx, customer care

 
 
 

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