Apr 18, 2019 9:35:51 AM
The skyrocketing out-of-pocket costs for medication places a stiff financial burden on consumers. Not surprisingly, high deductibles and exorbitant costs have given rise to the trend of “pharmacy hopping,” in which one consumer fills their prescriptions at multiple pharmacies. How can retail pharmacies earn customer loyalty? According to a study conducted by Change Healthcare, the key is to appeal to a patient's emotions.
Topics: Adherence, Compliance, and Health, Customer Experience & Delight, customer care
Apr 2, 2019 10:11:03 AM
World Autism Awareness Day is an international event that aims to increase understanding and acceptance, as well as foster worldwide support for people living with Autism. FLAVORx is proud to support the goals of this important day.
Topics: Adherence, Compliance, and Health, flavorx, customer care
Feb 4, 2019 12:40:33 PM
What is the impact of FLAVORx on people's lives? We talked to three pharmacy professionals with a combined 45 years of experience in retail pharmacy, who realized when people choose the taste of their medicine, it makes a solid difference for everyone involved. Here are their favorite stories from FLAVORx customers.
Topics: Adherence, Compliance, and Health, Customer Experience & Delight, flavorx, customer care
Nov 28, 2018 3:52:49 PM
In her 22-year career as a pharmacy technician, Stephanie Saxon has helped patients of all ages and with nearly every symptom take their medicine as prescribed by flavoring it with FLAVORx.
Topics: Adherence, Compliance, and Health, flavorx, customer care
Oct 9, 2018 4:43:06 PM
Stephanie Saxon has a message all retail pharmacies, and their staff, need to hear.
Topics: Adherence, Compliance, and Health, Customer Experience & Delight, customer care
