--- title: FLAVORx Blog | Customer Experience & Delight (3) description: Customer Experience & Delight | Hear from different FLAVORx publishers to learn how to attract, engage and delight customers within your pharmacy (3) --- [![FLAVORx Pharmacies](http://www.flavorx.com/wp-content/uploads/2016/12/logo_flavorx_whiteorange.png "FLAVORx Pharmacies")](http://www.flavorx.com/) - [Home](http://www.flavorx.com/) - [About FLAVORx](https://www.flavorx.com/about-us/) - [Products](https://www.flavorx.com/services-products/) - [Fillmaster Auto](http://www.flavorx.com/fillmaster-auto/) - [Fillmaster Pro](http://www.flavorx.com/fillmaster-pro/) - [Fillmaster Digital](http://www.flavorx.com/fillmaster-digital/) - [FLAVORx Pediatric System](http://www.flavorx.com/flavorx-pediatric-system/) - [For Pharmacies](https://www.flavorx.com/for-pharmacies) - News - [Blog](https://blog.flavorx.com/blog) - [Press Releases](https://blog.flavorx.com/blog/topic/press-releases) - [Contact](http://www.flavorx.com/contact-us/) # FLAVORx Blog ## [Three Pharmacy Professionals Share Their Favorite FLAVORx Customer Stories](https://blog.flavorx.com/blog/three-pharmacy-professionals-share-their-favorite-flavorx-customer-stories) Posted by [Brandon Chiat](https://blog.flavorx.com/blog/author/brandon-chiat) Feb 4, 2019, 12:40:33 PM - [Tweet](https://twitter.com/share) [![](https://blog.flavorx.com/hubfs/Fx_customer_stories.png)](https://blog.flavorx.com/blog/three-pharmacy-professionals-share-their-favorite-flavorx-customer-stories) What is the impact of FLAVORx on people's lives? We talked to three pharmacy professionals with a combined 45 years of experience in retail pharmacy, who realized when people choose the taste of their medicine, it makes a solid difference for everyone involved. Here are their favorite stories from FLAVORx customers.   [Read More](https://blog.flavorx.com/blog/three-pharmacy-professionals-share-their-favorite-flavorx-customer-stories)   0 Comments [Click here to read/write comments](https://blog.flavorx.com/blog/three-pharmacy-professionals-share-their-favorite-flavorx-customer-stories#comments) Topics: [Adherence, Compliance, and Health](https://blog.flavorx.com/blog/topic/adherence-compliance-and-health), [Customer Experience & Delight](https://blog.flavorx.com/blog/topic/customer-experience-delight), [flavorx](https://blog.flavorx.com/blog/topic/flavorx), [customer care](https://blog.flavorx.com/blog/topic/customer-care)     ## [Why Ruth Del Rio Loves Being A Pharmacy Technician](https://blog.flavorx.com/blog/-why-ruth-del-rio-loves-being-a-pharmacy-technician) Posted by [Brandon Chiat](https://blog.flavorx.com/blog/author/brandon-chiat) Jan 17, 2019, 11:00:00 AM - [Tweet](https://twitter.com/share) [![](https://blog.flavorx.com/hubfs/Ruth_Del_Rio_C.jpg)](https://blog.flavorx.com/blog/-why-ruth-del-rio-loves-being-a-pharmacy-technician) Ruth Del Rio, a Pharmacy Technician, has spent the last four years working at one of the largest and most successful pharmacy chains in the country. Ruth Del Rio believes technicians are the backbone of any successful retail pharmacy.   [Read More](https://blog.flavorx.com/blog/-why-ruth-del-rio-loves-being-a-pharmacy-technician)   0 Comments [Click here to read/write comments](https://blog.flavorx.com/blog/-why-ruth-del-rio-loves-being-a-pharmacy-technician#comments) Topics: [Customer Experience & Delight](https://blog.flavorx.com/blog/topic/customer-experience-delight), [customer care](https://blog.flavorx.com/blog/topic/customer-care)     ## [6 Skills Every Successful Pharmacy Technician Must Master](https://blog.flavorx.com/blog/6-skills-every-successful-pharmacy-technician-must-master) Posted by [Brandon Chiat](https://blog.flavorx.com/blog/author/brandon-chiat) Jan 15, 2019, 12:50:18 PM - [Tweet](https://twitter.com/share) [![](https://blog.flavorx.com/hubfs/6_Skills_Every_Pharmacy_Technician_Must_Master.png)](https://blog.flavorx.com/blog/6-skills-every-successful-pharmacy-technician-must-master) Throughout her four years as a pharmacy technician, Ruth Del Rio learned why she and her fellow techs are the “unsung heroes” of a retail pharmacy.   “Technicians manage the entire process of filing a prescription up until the final check from the pharmacist,” said Ms. Del Rio. “The entire pharmacy would crumble without a strong team of capable technicians.”   Though she is relatively new to the world of retail pharmacy, Ms. Del Rio thrived in the high-pressure environment. Del Rio developed essential skills that she claims separate strong technicians from weak ones.   “I’ve worked at multiple stores, and I’ve seen how an unskilled technician can hurt the pharmacy, and worse, the customer,” said Ms. Del Rio.   Here are the six skills which led to Ms. Del Rio’s success:   [Read More](https://blog.flavorx.com/blog/6-skills-every-successful-pharmacy-technician-must-master)   1 Comments [Click here to read/write comments](https://blog.flavorx.com/blog/6-skills-every-successful-pharmacy-technician-must-master#comments) Topics: [Customer Experience & Delight](https://blog.flavorx.com/blog/topic/customer-experience-delight), [customer care](https://blog.flavorx.com/blog/topic/customer-care)     ## [Going the Extra Mile with FLAVORx](https://blog.flavorx.com/blog/going-the-extra-mile-for-pharmacy-customers-with-flavorx) Posted by [Brandon Chiat](https://blog.flavorx.com/blog/author/brandon-chiat) Nov 19, 2018, 3:49:13 PM - [Tweet](https://twitter.com/share) [![](https://blog.flavorx.com/hubfs/gotheextramile2.png)](https://blog.flavorx.com/blog/going-the-extra-mile-for-pharmacy-customers-with-flavorx) Thomas Garza and his team at The Medicine Shoppe in San Benito, Texas have done an amazing job of utilizing the FLAVORx service. We recently interviewed Mr. Garza to discover just what it is about FLAVORx that resonates so well with customers and why they excel with the program.   “Flavored medicine is important to our patients,” said Thomas, who is the head pharmacist at The Medicine Shoppe of San Benito. “FLAVORx is a good way to let our patients know that we’ll go the extra mile for them.”   [Read More](https://blog.flavorx.com/blog/going-the-extra-mile-for-pharmacy-customers-with-flavorx)   0 Comments [Click here to read/write comments](https://blog.flavorx.com/blog/going-the-extra-mile-for-pharmacy-customers-with-flavorx#comments) Topics: [Customer Experience & Delight](https://blog.flavorx.com/blog/topic/customer-experience-delight), [flavorx](https://blog.flavorx.com/blog/topic/flavorx), [customer care](https://blog.flavorx.com/blog/topic/customer-care)     ## [How Pharmacies Drive Customer Loyalty Using FLAVORx](https://blog.flavorx.com/blog/how-pharmacies-drive-customer-loyalty-using-flavorx) Posted by [Brandon Chiat](https://blog.flavorx.com/blog/author/brandon-chiat) Oct 9, 2018, 4:43:06 PM - [Tweet](https://twitter.com/share) [![](https://blog.flavorx.com/hubfs/pHARMACYLOYALTY.gif)](https://blog.flavorx.com/blog/how-pharmacies-drive-customer-loyalty-using-flavorx) Stephanie Saxon has a message all retail pharmacies, and their staff, need to hear.   [Read More](https://blog.flavorx.com/blog/how-pharmacies-drive-customer-loyalty-using-flavorx)   0 Comments [Click here to read/write comments](https://blog.flavorx.com/blog/how-pharmacies-drive-customer-loyalty-using-flavorx#comments) Topics: [Adherence, Compliance, and Health](https://blog.flavorx.com/blog/topic/adherence-compliance-and-health), [Customer Experience & Delight](https://blog.flavorx.com/blog/topic/customer-experience-delight), [customer care](https://blog.flavorx.com/blog/topic/customer-care)       [Previous](https://blog.flavorx.com/blog/topic/customer-experience-delight/page/2) [All posts](https://blog.flavorx.com/blog/all) [Next](https://blog.flavorx.com/blog/topic/customer-experience-delight/page/4) --- ### Follow Me ### Subscribe to Email Updates [![Learn more about FLAVORx for Pets](https://no-cache.hubspot.com/cta/default/315725/5f4c0c16-c255-4c7d-8690-289b9d4e94be.png)](https://cta-redirect.hubspot.com/cta/redirect/315725/5f4c0c16-c255-4c7d-8690-289b9d4e94be) ### Recent Posts [![Product Catalog](https://no-cache.hubspot.com/cta/default/315725/f3a1d38e-db10-4129-9f07-9134680d3026.png)](https://cta-redirect.hubspot.com/cta/redirect/315725/f3a1d38e-db10-4129-9f07-9134680d3026) ### Posts by Topic - [Adherence, Compliance, and Health (66)](https://blog.flavorx.com/blog/topic/adherence-compliance-and-health) - [Customer Experience & Delight (42)](https://blog.flavorx.com/blog/topic/customer-experience-delight) - [Press Releases (27)](https://blog.flavorx.com/blog/topic/press-releases) - [Pharmacy Marketing (26)](https://blog.flavorx.com/blog/topic/pharmacy-marketing) - [Pharmacy Leaders (23)](https://blog.flavorx.com/blog/topic/pharmacy-leaders) - [customer care (18)](https://blog.flavorx.com/blog/topic/customer-care) - [Pharmacy Trends (15)](https://blog.flavorx.com/blog/topic/pharmacy-trends) - [Millennials and Millennial Moms (13)](https://blog.flavorx.com/blog/topic/millennials-and-millennial-moms) - [Pets and Pet Health (13)](https://blog.flavorx.com/blog/topic/pets-and-pet-health) - [flavorx (11)](https://blog.flavorx.com/blog/topic/flavorx) - [Hispanics & Latina Moms (4)](https://blog.flavorx.com/blog/topic/hispanics-latina-moms) - [FLAVORx Kids (2)](https://blog.flavorx.com/blog/topic/flavorx-kids) - [news (2)](https://blog.flavorx.com/blog/topic/news) - [Testimonials (1)](https://blog.flavorx.com/blog/topic/testimonials) see all # Looking for a Recipe? ## [**VISIT OUR ONLINE FORMULARY**](http://flavorfast.com/fxf/) - [About](http://www.flavorx.com/about/) - [Careers](http://www.flavorx.com/careers/) - [Find FLAVORx](http://www.flavorx.com/find-flavorx/) - [Meet Fred](http://www.flavorx.com/flavorbot/) - [Contact Us](http://www.flavorx.com/contact/) Copyright © 2015 FLAVORx Inc. 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