--- title: FLAVORx Blog | Bruce Kneeland description: Bruce Kneeland is a retired former community pharmacy consultant and drug wholesale executive. He and his wife are currently serving a 2 year volunteer mission helping a small congregation in Colorado. He provides the above comments in the hope that it will help pharmacists serve more patients. --- [![FLAVORx Pharmacies](http://www.flavorx.com/wp-content/uploads/2016/12/logo_flavorx_whiteorange.png "FLAVORx Pharmacies")](http://www.flavorx.com/) - [Home](http://www.flavorx.com/) - [About FLAVORx](https://www.flavorx.com/about-us/) - [Products](https://www.flavorx.com/services-products/) - [Fillmaster Auto](http://www.flavorx.com/fillmaster-auto/) - [Fillmaster Pro](http://www.flavorx.com/fillmaster-pro/) - [Fillmaster Digital](http://www.flavorx.com/fillmaster-digital/) - [FLAVORx Pediatric System](http://www.flavorx.com/flavorx-pediatric-system/) - [For Pharmacies](https://www.flavorx.com/for-pharmacies) - News - [Blog](https://blog.flavorx.com/blog) - [Press Releases](https://blog.flavorx.com/blog/topic/press-releases) - [Contact](http://www.flavorx.com/contact-us/) # FLAVORx Blog ## Bruce Kneeland Bruce Kneeland is a retired former community pharmacy consultant and drug wholesale executive. He and his wife are currently serving a 2 year volunteer mission helping a small congregation in Colorado. He provides the above comments in the hope that it will help pharmacists serve more patients.   ### Recent Posts ## [The Marketing Memo](https://blog.flavorx.com/blog/the-marketing-memo) Posted by [Bruce Kneeland](https://blog.flavorx.com/blog/author/bruce-kneeland) Apr 9, 2015, 2:20:15 PM - [Tweet](https://twitter.com/share) [![](https://blog.flavorx.com/hubfs/Dentist_Example.jpg)](https://blog.flavorx.com/blog/the-marketing-memo) --- If you’d like to dramatically increase the number of new customer referrals you get you may want to consider **implementing a formal community relations program**.   One way to start would be to find a person on [your staff that is personable and trustworthy](https://blog.flavorx.com/blog/great-customer-experience-starts-with-great-employee-experience) and ask them if they are interested taking the lead in a new initiative you are considering. I would suggest you not position this as a promotion but as an interesting new job related task that will let them get out of the store for a few hours each week. The idea would be to have this person get out for a few hours each week during slow times. I prefer a pharmacy technician wearing some other pharmacy related attire. This truly sets them apart as they visit with others outside your store.   [Read More](https://blog.flavorx.com/blog/the-marketing-memo)   0 Comments [Click here to read/write comments](https://blog.flavorx.com/blog/the-marketing-memo#comments) Topics: [Pharmacy Marketing](https://blog.flavorx.com/blog/topic/pharmacy-marketing)       [All posts](https://blog.flavorx.com/blog/all) --- ### Follow Me ### Subscribe to Email Updates [![Learn more about FLAVORx for Pets](https://no-cache.hubspot.com/cta/default/315725/5f4c0c16-c255-4c7d-8690-289b9d4e94be.png)](https://cta-redirect.hubspot.com/cta/redirect/315725/5f4c0c16-c255-4c7d-8690-289b9d4e94be) ### Recent Posts [![Product Catalog](https://no-cache.hubspot.com/cta/default/315725/f3a1d38e-db10-4129-9f07-9134680d3026.png)](https://cta-redirect.hubspot.com/cta/redirect/315725/f3a1d38e-db10-4129-9f07-9134680d3026) ### Posts by Topic - [Adherence, Compliance, and Health (66)](https://blog.flavorx.com/blog/topic/adherence-compliance-and-health) - [Customer Experience & Delight (42)](https://blog.flavorx.com/blog/topic/customer-experience-delight) - [Press Releases (27)](https://blog.flavorx.com/blog/topic/press-releases) - [Pharmacy Marketing (26)](https://blog.flavorx.com/blog/topic/pharmacy-marketing) - [Pharmacy Leaders (23)](https://blog.flavorx.com/blog/topic/pharmacy-leaders) - [customer care (18)](https://blog.flavorx.com/blog/topic/customer-care) - [Pharmacy Trends (15)](https://blog.flavorx.com/blog/topic/pharmacy-trends) - [Millennials and Millennial Moms (13)](https://blog.flavorx.com/blog/topic/millennials-and-millennial-moms) - [Pets and Pet Health (13)](https://blog.flavorx.com/blog/topic/pets-and-pet-health) - [flavorx (11)](https://blog.flavorx.com/blog/topic/flavorx) - [Hispanics & Latina Moms (4)](https://blog.flavorx.com/blog/topic/hispanics-latina-moms) - [FLAVORx Kids (2)](https://blog.flavorx.com/blog/topic/flavorx-kids) - [news (2)](https://blog.flavorx.com/blog/topic/news) - [Testimonials (1)](https://blog.flavorx.com/blog/topic/testimonials) see all # Looking for a Recipe? ## [**VISIT OUR ONLINE FORMULARY**](http://flavorfast.com/fxf/) - [About](http://www.flavorx.com/about/) - [Careers](http://www.flavorx.com/careers/) - [Find FLAVORx](http://www.flavorx.com/find-flavorx/) - [Meet Fred](http://www.flavorx.com/flavorbot/) - [Contact Us](http://www.flavorx.com/contact/) Copyright © 2015 FLAVORx Inc. 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